Who This Covers
Stackable Marketing provides digital marketing and review-management services to businesses in the United States. This policy covers information we handle through this website and in providing those services. When we send a message on behalf of a client, that client is the business whose customers are being contacted; its own privacy policy may also apply.
Information We Collect
We receive information you provide when you contact us or book a call, such as your name, business, phone number, email address, and message details. Clients provide us customer contact information and service or transaction context for their current or former customers, such as names, email addresses, phone numbers, and relevant service dates. We also receive information generated by customer replies, review interactions, and requests to stop communications.
Our website and integrations may automatically collect technical information such as device and browser information, pages visited, referral information, and approximate location derived from an IP address.
How We Use Information
We use information to respond to inquiries, deliver and improve digital marketing and review-management services, contact eligible current or former customers on a client’s behalf, manage preferences and opt-outs, analyze website traffic, keep records, and protect our services. We may contact our own clients and prospects about our services by email, phone, or SMS where permitted and, for marketing texts, where appropriate consent has been obtained.
A client’s statement that someone is a current or former customer does not by itself establish permission to send marketing text messages. We expect each client to provide contacts it is authorized to use and to document any consent required for the particular message and sender.
SMS And Mobile Information
If you separately opt in to receive texts from Stackable Marketing, messages may relate to your inquiry, service, or marketing updates described at the point of opt-in. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts and HELP for assistance. You can also contact us using the phone or mailing address below. Consent to receive marketing texts is not a condition of purchase.
We do not share, sell, rent, or provide mobile phone numbers or SMS opt-in or consent data to third parties, affiliates, or lead generators for their marketing or promotional purposes. We may use service providers to deliver messages on our behalf, subject to appropriate restrictions. Consent to receive messages from one business is not transferred to another business or client.
If a message identifies one of our clients as its sender, that client’s messaging program and disclosures govern that message. Reply STOP to the sending number to opt out of that program.
Cookies And Analytics
We use Google Analytics on our main website to understand traffic and site use. Cookies and similar technologies may also be used by third-party integrations, such as our appointment-booking and account-billing links, under those providers’ own policies. Technologies and information collected may change as integrations change. You can manage or block cookies in your browser; doing so may affect site functionality. Visiting a third-party link takes you to that provider’s site.
Sharing And Retention
We may share information with vendors that help host our website, provide analytics, process bookings or billing, and deliver communications, only as needed for those services. We may also disclose information when required by law or to protect rights and security. We keep information for as long as reasonably needed to provide services, maintain opt-out records, meet legal or contractual requirements, and resolve disputes, then delete or de-identify it as appropriate. The mobile-information restriction above always applies to third-party marketing use.
Your Choices And Security
You may ask us about the information we hold, request a correction or deletion where applicable, or object to communications using the contact details below. For information held on behalf of a client, we may direct you to that client. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure. This site and our services are intended for U.S. businesses and adults, not children.
Updates And Contact
We may update this policy as our practices change. We will post the revised version here with a new effective date. For privacy requests or questions, contact Stackable Marketing by phone at (479) 310-0762 or by mail at 4021 West Walnut Street #1087, Rogers, AR 72756.